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- Make sure your contact information is current for StanfordWho and self-emergency notification via AlertSU.
- Be careful walking alone in the dark. 5-SURE (5sure.stanford.edu) offers rides 7 days per week during the academic year, 9pm-1:45am. Call (650) 725-SURE or (650) 725-7873 to request a ride.
- Familiarize yourself with the nearest Emergency Assembly Point (EAP). The closest one to Hume Center EAP #8 outside Building 240.
- Familiarize yourself with these emergency resources from Environmental Health & Safety (EH&S).
What to do when problems arise that affect OCT work
If you can’t get into Hume Center from the outside
- Knock loudly
- Call 650-723-0045 (Hume reception) or 650-725-7667 (Janet)
- If all else fails, post a sign on the door indicating there is a problem with access
If you have a personal emergency and you cannot attend a shift
- Do your best to avoid this situation by contacting Janet in advance about potential conflicts
- Contact the OCT list (firstname.lastname@example.org for Undergrads; or email@example.com for Grads) to find a sub
- If you can’t find a sub and there is no way you can attend, email Janet (firstname.lastname@example.org) and Hume Center staff (email@example.com) immediately so that they can update your schedule and contact any students who are scheduled to meet with you.
If you have a personal emergency and you cannot attend a class
- Do your best to avoid this situation by contacting Janet in advance about potential conflicts. Missing a class is extremely problematic as it is difficult to find subs and it affects many people at once.
- Contact Janet (call and email) and the OCT list to find a sub.
- Contact the instructor and CC Janet about the problem. Let the instructor know about your situation and apologize for the impact your absence will have on the class.
- Give as much notice as possible.
If you forget to have a student log in /out
- If your student logs in and out at the kiosk, the appointment status will automatically be marked correctly.
- If this doesn’t happen, there are several problems:
- The student receives an inaccurate, automatically-generated missed appointment notification via email
- The student does not receive a survey about their visit
- Our data collection is inaccurate
- Janet must correct things manually
- To avoid these problems, please remind students to log in and out of the kiosks. Or contact Janet to correct the appointment status in TutorTrac.